Privacy Policy

Information We Collect

We collect only the data necessary to execute your order and maintain the security of the transaction. This includes:

1. Contact and Identity Data: Your name, email address, shipping address, and phone number. This is necessary for order fulfillment and communication.

2. Financial Data: Payment card information. This data is processed directly by our third-party payment gateway (e.g., Stripe, Shopify Payments) and is never stored on our servers.

3. Technical Data: Information about your browser, IP address, and how you interact with our site (via cookies or tracking pixels). This helps us optimize site performance.

How We Use Your Data

We use your information exclusively for the following operational needs:

• Order Fulfillment: To process your payment, pack your order, and arrange shipment (Standard Utility or Expedited Command).

• Account Management: To manage your NCS account and provide customer support related to returns, exchanges, or warranty claims.

• Brand Communication: If you opt-in, to send you essential brand updates, product drops, and promotions. You may opt out at any time.

Data Sharing

We do not sell your personal information. We only share data with third parties when it is strictly necessary to fulfill the functions of the business:

• Fulfillment Partners: Sharing your name and address with shipping carriers (USPS, FedEx, etc.) to ensure delivery.

• Payment Processors: Sharing necessary payment details to authorize transactions securely.

• Legal Compliance: Disclosing information when legally required to do so (e.g., subpoena, court order).

Data Security

We employ robust security measures designed to protect your data against unauthorized access or disclosure. Despite these efforts, no transmission over the Internet can be guaranteed as 100% secure. You are responsible for maintaining the confidentiality of any passwords or account details associated with North Coast Supply Co.

Your Rights

As the owner of your data, you retain the following rights:

• Access: The right to request a copy of the personal information we hold about you.

• Correction: The right to request that we correct any information you believe is inaccurate or incomplete.

• Deletion: The right to request that we delete your personal data, subject to legal requirements (e.g., we must retain transaction records for financial auditing).

To exercise any of these rights, please contact us using the details below.

Contact Information

For any questions regarding this policy or your data, please contact the North Coast Supply Data Department:

Email: support@northcoastsupply.co